At behtareenstore.pk, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, you can return the item within 3 working days of delivery. Please ensure the item is in its original condition, unused, and with all original packaging.

To initiate a return, please contact us via WhatsApp at [ +92 312 2188 031] or email us at order@behtareenstore.pk. Once we receive and inspect the returned item, we will process your refund or exchange as per our policy. For any questions, feel free to reach out!

Return Requirements:

1. Return Request: Contact us within 3 working days to initiate your return.
2. Unboxing Video: For quality assurance, we require a clear unboxing video showing the package being opened upon delivery. This helps us process returns efficiently and ensures the item was received as expected.

3. Report the Damage: Notify us within 48 hours of receiving the product. Email or message us with your order details, along with clear photos of the damaged item and packaging.

   Return Process: Once the damage is verified, we will provide return instructions. Items must be returned in their original packaging.

   Replacement or Refund: After receiving the returned item, we will offer a replacement, or, if unavailable, a refund.

Once your return is approved, we will guide you through the return process. Please note that we reserve the right to deny returns that do not meet these requirements. Thank you for choosing behtareenstore.pk for your shopping needs!